EEA and UK resident Data Subject Access Request Form

Under the General Data Protection Regulation, EEA and UK residents have the right to access certain information from a Controller about their personal data. To simplify this process we have created this webform however you can also make a request to us verbally or in writing.

Remember, if your personal information is sent, shared or stored using our services, you may need to make a similar request to the relevant third-party as we may not be the Controller of that data.

Please note:

we generally won’t charge a fee however we do reserve the right, in line with regulatory guidance, to either charge you a reasonable fee for complying with your request, or to refuse to comply with it, if it is clearly unfounded, repetitive or excessive.
we’ll respond to legitimate requests within one month (starting the date after we receive it). It may take longer if your request is particularly complex or you’ve made a number of requests in which case we’ll notify you and keep you updated.
we may need to request information from you to help us confirm your identity and ensure your right to access the personal data.

Information we need from you to respond to your request

Enter your first name

Enter your last name

Enter your Egress ID (if you have an account with us)

Please choose how you’d like us to respond:

By email if you’re a registered user of our services, we’ll send this copy in encrypted form.

By post

Please provide your email address or your post address:

Please provide details of the information required (including any specific dates)

Upload ID

Your request must be accompanied by a photocopy or photo of a document that includes your full name (& address, if a posted copy has been requested) e.g. driving licence, passport or recent utility bill (within 3 months).

File Upload

By clicking submit below:

you confirm the information you’ve provided is correct and that you're the person it relates to.
you authorise us to process your personal data to enable us to review our systems, collate our response and communicate with you. We’ll keep a record of the information you provide to evidence our compliance with your request.
you understand we may need to request further information from you in order to verify your request.

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